IntelligentTaxProduct Documentation

Client workspace

Ledgers

Available

Query posted balances and general or subsidiary ledger entries.

What this menu does

Review read-only accounting balances and history.

Where to find it

Client workspace navigation: Accounting → Ledgers.

When to use it

  • Review a balance by account and period.
  • Open General Ledger entries behind a balance.
  • Inspect a linked voucher for detailed evidence.

Before you begin

  • Open the correct client workspace.
  • Confirm the company name shown in the workspace header.

Page regions

  1. 01Balance summary
  2. 02General Ledger
  3. 03Subsidiary Ledger
  4. 04Period and account filters
  5. 05Linked voucher context

Supported operations

01

Review balances and ledger entries

Purpose
Trace a posted result back to its voucher.
  1. 1

    Select period and account filters.

  2. 2

    Review balance summary, then open General Ledger or Subsidiary Ledger entries as needed.

  3. 3

    Use linked voucher to inspect source snapshot, journal lines, and posting context.

  4. 4

    Adjust the query instead of editing the ledger; this page is read-only.

Result

The posted balance and voucher evidence are visible.

Business rules and fields

  • Ledgers are read-only.
  • Only successfully posted voucher entries appear.
  • A balance does not permit changing the underlying source.

States you may see

No matching entriesBalance availableGeneral Ledger entriesSubsidiary Ledger entriesLinked posted voucher

What happens next

  • Staff can explain a posted balance using the ledger and voucher trail.

Common problems

What you seeWhy it happensWhat to do

The page is view-only or an action is missing.

The workspace is read-only, the employee lacks maintenance access, or the record status blocks changes.

Verify the client lifecycle status and your access with a firm administrator. Do not work around the restriction in another client.

A save, generation, or load action fails.

Business validation, missing source data, an expired session, or a temporary service problem can block the action.

Read the business reason shown on the page, fix the source data, and retry once. Preserve the request identifier when asking support for help.

Visibility and access

The page follows employee permissions, client assignment, and workspace mode. Suspended clients can be view-only; draft or terminated clients cannot enter the workspace.

System screenshots

Query posted balances and general or subsidiary ledger entries.